Philippine Airlines (PAL) has selected IBS Software’s cloud-based iCargo platform to replace its current cargo system, with the implementation intended to extend across its domestic and international cargo operations.
The airline said the transition forms part of a modernisation programme covering its full range of business functions. iCargo is expected to support cargo movements in both domestic and international operations, including requirements such as customs reporting, settlement of duties and taxes, and regulatory compliance.
IBS Software’s platform already serves carriers with a similar combination of domestic and international demands, according to the announcement. For PAL, the transition is intended to address operational requirements including system performance and data analytics.
The new system is expected to provide faster shipment processing, greater reliability and end-to-end shipment visibility while reducing manual intervention and supporting more efficient processes.
Jason Siy, vice president for cargo business at Philippine Airlines, described the initiative as an important step in modernising the airline’s cargo business. He said that as PAL grows across its domestic and international network, it needs a system that increases visibility, improves operational efficiency and enables a better customer experience.
Siy added that PAL sees iCargo as a key enabler of its long-term cargo transformation strategy and of its ambition to build a stronger cargo business.